隐私政策

1Information we collect

We collect information you provide when creating an account, purchasing a license, contacting support, or using our website — such as your name, email address, billing details, order history, and support messages.

• Account and profile information
• Order and payment metadata processed by secure payment providers
• Support tickets and communication history
• Basic usage and device data needed to deliver and secure our services

2How we use your information

• Process orders and deliver license keys
• Provide customer support and service updates
• Improve product performance and website experience
• Send transactional emails such as receipts and license delivery
• Comply with legal obligations and prevent fraud

3Sharing and processors

We do not sell your personal data. We share information only with trusted service providers that help us operate the platform — such as payment processors, email delivery, hosting, and analytics — under appropriate confidentiality and security obligations.

4Data retention

We retain personal data only as long as needed to provide services, meet legal requirements, resolve disputes, and enforce our agreements.

5Your rights

Depending on your location, you may request access, correction, deletion, or restriction of your personal data. Contact us through the support portal to submit a privacy request.

6Contact

For privacy-related questions, open a support ticket at our contact page or write to us through your registered account email.