We're here to help with sales, licensing, and technical support.
BotMaster serves customers in countries around the world. Our support team provides assistance in English for licensing, installation, billing, and product questions related to our desktop WhatsApp marketing software. Whether you are evaluating a plan, need help activating a license, or want to troubleshoot an issue, we are here to help.
Get in touch
Best for license issues, installation help, billing questions, and product troubleshooting.
Message us on WhatsApp for quick sales questions, license help, or order support.
Chat on WhatsApp15,000+
Customers worldwide
Within 24h
Typical response
Mon–Fri UTC
Support hours
Support topics
Common topics our global support team handles every day.
Licensing & activation
License key delivery, activation limits, device transfers, and plan upgrades.
Installation & setup
Download links, system requirements, first-time setup, and configuration guidance.
Billing & orders
Order confirmations, payment issues, invoices, and duplicate charge inquiries.
Refunds & replacements
Refund eligibility, license replacement, and returns for technical issues.
Reseller & volume plans
Agency pricing, multi-license bundles, and partnership inquiries.
Technical troubleshooting
App errors, feature issues, connectivity problems, and performance questions.
FAQ
Quick answers before you reach out to our team.
Your license key appears on the thank-you page immediately after payment and is also emailed to your registered address. If you do not see it within a few minutes, check your spam or promotions folder.
Including the details below helps us resolve your request faster — especially for billing and technical issues.