BotMaster PlusHelp
💬 Customers & inbox

Customer types

Types are labels that sort your customers, such as Lead or VIP. A customer can have several types.

The built-in types

BotMaster Plus comes with eight types: Lead, Prospect, Customer, VIP, Reseller, Supplier, Inactive and Do not contact. They cannot be renamed or removed.

Add your own type

  1. Open a customer, or click Add customer.
  2. Type the new type in Add your own type, for example Wholesale.
  3. Click Add.

Rename or remove your own types

  1. In a customer window, click Manage types.
  2. Change the name and click Rename, or click Remove.
  3. Click Done.
Your types window with the Wholesale type and Rename and Remove buttons
Only the types you added yourself can be changed.
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Customer types · BotMaster Plus Help